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Shipping & Returns

SHIPPING POLICY

Delivery is made within 14 days after we have dispatched your parcel from the UK. We handle everything including duties and customs clearance. Our services include home delivery within the main cities. For customers based outside these boundaries and other remote cities, please contact us first for details of intercity delivery charges and arrangements. 

RETURN & EXCHANGE POLICY

If you change your mind about the purchase, please send us an email as soon as possible. We will only be able to cancel the orders for products that have not yet been dispatched to you. In the case of cancellation, the customer shall bear all costs associated with cancellation, including retailer's cancellation fee and return postage to the retailers. Once an order is cancelled, the refund is processed within 3 business days into the original method used for payment. If you have paid by cash, we will email you within 3 days with details of how to arrange the deposit refund. 

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